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Privacy Policy

We care about your privacy and take it very seriously, we will only use your information for the purposes specified in this privacy notice; unless we are required by law to do so. We will also not collect any unnecessary personal information from you and will only keep your information for as long as is necessary and for the using your personal data are to enable us to provide our services, support the provision of high-quality care and to meet our legal, statutory and contractual obligations.




The information we collect


We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer, and connection information.

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, and communications); comments, feedback, product reviews, recommendations, and personal profile.


How we collect information


When you conduct a transaction on our website, as part of the process, we collect the personal information you give us such as your name, address, and email address. Your personal information will be used for the specific reasons stated above, only.



Why do we collect information?


We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate our services

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalized service-related notices and support messages;

  • To comply with any applicable laws and regulations.


How do we store, use, share and disclose visitors' personal information?


Our company is hosted on the platform. provides us with an online platform that allows us to inform you of our services to you. Your data may be stored through’s data storage, databases, and the general applications. They store your data on secure servers behind a firewall.  



How we communicate with our site visitors.


We may contact you to notify you regarding any contact you have made with us via our site,

, to provide you with the information or help you have requested, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.


How can you withdraw your consent for the collection of your personal information as well as delete or change any personal information held?  


If you don’t want us to process your data anymore, please contact us at or write to us at:


Ty Caredig Ltd 1 Jr Quarter, Moy Road Industrial Estate, Taff’S Well, Cardiff, Wales, CF15 7QR

Privacy policy updates


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 


Questions and your contact information


If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at: or write to us at:


Ty Caredig Ltd 1 Jr Quarter, Moy Road Industrial Estate, Taff’S Well, Cardiff, Wales, CF15 7QR


Name & Registered Office:

CF15 7QR

Company No. 13536825

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